Monday, November 02, 2009

Oh yeah, I'm bloody sure that the CEO of Connect, the Melbourne train service provider would sure be crucified! Fortunately for the head operations of KTMB, the Malaysian train and commuter train operator, he or she may not even be mentioned to answer for the level of service of KTMB. Simply unacceptable!

perhaps, the rakyat can open up a dialogue to discuss how they feel about ktm komuter's service and they can contribute ideas to ktm to improve the service. In addition to that, ktm can also share their problems with the general public. We must collaborate!

Ok lah, we Malaysians' do not like to talk about our own problem in public, but from a stakeholder's management perspective, KTMB needs to put the public priority as we are the largest stakeholder. So why not giving it a try?

Well, this is just my own reflection, however I know a few people out there also share my view on KTM's Komuter service.

~mind reflectionz~

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