Saturday, March 18, 2006

Taken from http://www.utusan.com.my/utusan/special.asp?pr=komanwel2006&y=2006&dt=0313&pub=komanwel2006&sec=Corat-Coret&pg=kc_02.htm


13/03/2006

Kekalahan sulung

Dua hari setibanya di Melbourne, kebanyakan pengurus pasukan Malaysia mendapat pertarungan pertama.

Urus setia Malaysia membekalkan pengurus pasukan kita dengan kad SIM bagi penggunaan tempatan tetapi selepas dua hari mencuba, mereka tidak dapat mengaktifkannya dan kebanyakannya sudah menyerah kalah dan melupakannya.

Ramai antaranya cuba menggunakan jenama lain dan berharap mampu mengaktifkannya.

My own opinion on this mishap is that who ever that is in charge of the sims does not understand that they need to register each and every one of the cards with the service providers. As in Malaysia, prepaid mobile users need not necessarily register with the ISP. But there has been move by the government that prepaid users are to register with their celcos as the Star newspaper reported:



Pre-paid service at stake

CHERAS: Telecommunications companies (telcos) will lose their pre-paid subscriber services if they fail to meet the Dec 31 deadline set by the Government to register all pre-paid subscribers.

Energy, Water and Communications Minister Datuk Seri Dr Lim Keng Yaik said there would be no more extensions to the deadline.

“They must register by the end of this year or have their (pre-paid subscriber) service terminated,” said Dr Lim after the Gerakan monthly meeting in Cheras yesterday.

Initially, the cellular companies (celcos) were given a six-month period between Jan 1 and June 30 to carry out the nationwide registration for pre-paid subscribers.

However, after receiving feedback from the celcos and advice from the Malaysian Communications and Multimedia Commission and ministry officials, Dr Lim extended it to the end of 2006.

“I am not happy with the cincai (sloppy) attitude of the celcos in this registration exercise,” he said.

Dr Lim said he was surprised that only 10% of pre-paid subscribers in Penang and Malacca registered their numbers during the pilot exercise between October and December last year.

He said celcos used this period to remind their customers to register their pre-paid number.

“There is no more time for reminders, they must register,” he added.

Dr Lim said celcos must look into improving their services for their subscribers such as helping them protect their cell phones.

He said developing a database of registered customers could do this.

Once a registered subscriber’s phone details were in a database, it could help recover the phone if it was stolen.

Dr Lim explained, each cellphone had a designated serial number which subscribers could retrieve by keying in *#06#.

When customers registered their SIM cards and made a call, the first thing the celcos would pick up is the serial number.

“This can help recover phones faster and help prevent thefts.

“Thieves would think twice about taking a phone after that as it can be easily located even if the SIM card has been changed,” Dr Lim said.

He said celcos should consider introducing this service and charge their subscribers a reasonable price, which he suggested should be RM1 a year.

“I think a RM1 annual fee to protect your phone is reasonable, don’t you?” he said.


So, what does all this reflects... you readers decide...

G'day mate















 

0 Comments:

Post a Comment